2021-05-18 Ex 0755 SE Third Avenue, Okeechobee, FL 34974
(863) 763-3372 / (863) 763-1686 Fax
City of Okeechobee
Date:
To: Marcos Montes De Oca, City Administrator
From: India Riedel, Finance Department
RE: City Council Agenda Item May 18, 2021
Subject: Addendum to Agreement for Information Technology
Background: Current contract for Information Technology Services (IT) has been in effect
since May 13, 2019 with ICS Computers, Inc. We are in our 2nd year of completion of the
contract and the City has received prompt and proficient IT services from owner Rick Chartier
and his staff.
City staff is recommending approval of the existing agreement through an addendum, extending
the option of 3 additional years based on the city administrator’s approval each year thereof.
05/07/2021
ADDENDUM TO AGREEMENT FOR INFORMATION TECHNOLOGY SERVICES
BETWEEN THE CITY OF OKEECHOBEE AND ICS COMPUTERS, INC.
THIS ADDENDUM, hereinafter referred to as “Addendum”, made and entered into
this ____ day of _____________, 2021, by and between ICS Computers, Inc., 403 S.
Parrott Avenue, Okeechobee, FL 34974, hereinafter referred to as “ICS”, and the City of
Okeechobee, Florida, a municipal corporation, 55 SE 3rd Avenue, Okeechobee, FL
34974, hereinafter referred to as “City”, for and in consideration of the following terms and
conditions and covenants.
WHEREAS, the City desires to extend an existing Agreement for Information
Technology Services (the “Agreement”) with ICS, a copy of which is incorporated herein
by reference as Exhibit A; and,
WHEREAS, the City Agreement with ICS has been in effect since May 13, 2019,
and the term of the Agreement was for an initial period of one ( 1) year with the option of
two ( 2) additional one- year renewal periods, upon the mutual agreement of the parties;
and,
WHEREAS, the City has received timely and qualified services from ICS and
wishes to continue those services;
WHEREAS, term of the Agreement was extended in conformance with the option
of two additional one- year renewal periods, and no further renewals are contemplated in
the Agreement
NOW, THEREFORE, in consideration of the promises and mutual covenants
contained herein and for other good and valuable consideration, the receipt and
sufficiency of which are hereby mutually acknowledged, the parties agree as follows:
1.RECITALS. The above recitals are true and correct and are incorporated into this
addendum to the Agreement by reference.
2.TERMS AND CONDITIONS. This Addendum to Agreement for information
technology services between the City and ICS, except as otherwise stated or
modified herein, shall be subject to the same terms and conditions of the
Agreement attached as Exhibit A.
3.TERM. The effective date of this Addendum to the Agreement shall be the date of
execution of this Agreement by both City and ICS. The term of this agreement shall
be for an initial period of one (1) year period.
4.EXTENSIONS. This Addendum to the Agreement may be extended with the option
of three (3) additional one-year renewal periods which may be exercised, in writing,
by the City Administrator.
5.TERMINATION. Notwithstanding anything in the Agreement, this Addendum to the
Agreement may be terminated, in whole or in part, in writing, by the City for its
convenience, in its sole and absolute discretion, upon 30 days written notice to
ICS.
6.SCOPE OF SERVICES. ICS shall provide information technology services to the
City through help desk tickets, monitoring network operations, assist with
troubleshooting network/systems issues, and generally provide all needed
assistance that would keep the City's IT services functioning; as well as completion
of on- going projects. The scope of work shall include routine maintenance City
departments, help desk support, maintenance of City systems, computers, and
software, new hardware configuration, and any related technology support
services.
7.COMPENSATION AND METHOD OF PAYMENT. City will compensate ICS $24,
960 annually, payable monthly ($ 2,080) for scope of work outlined in herein and
in the Agreement. Specific large projects requiring additional resources other than
the average 6 hours per week will be agreed upon and a Work Order shall be
submitted by ICS and authorized by the City Finance Director. The rate schedule
referenced in the Agreement may be updated annually prior to each optional
renewal period. Invoicing and payment shall be as provided for in the Agreement.
8.INSURANCE. All workers compensation and other insurance and policy limits shall
be as provided for in the Agreement.
9.PUBLIC RECORDS. The legislature has amended Chapter 119 Florida Statutes,
to expand the obligation of local government to include into all contracts certain
language that relates to public records, which is made a part of this Contract.
10.IF THE CONTRACTOR HAS QUESTIONS REGARDING THE
APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE
CONTRACTOR' S DUTY TO PROVIDE PUBLIC RECORDS
RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF
PUBLIC RECORDS FOR THE CITY OF OKEECHOBEE AT:
CITY CLERK' S OFFICE
55 S. E. 3rd Avenue
Okeechobee, Florida 34972
(863) 763-3372 ext. 9814 / Igamiotea@cityofokeechobee.com
IN WITNESS WHEREOF, the CITY and ICS have made and executed this
Addendum to the Agreement.
ATTEST: CITY OF OKEECHOBEE
____________________________ By: _____________________________
Lane Gamiotea, CMC, City Clerk Dowling R. Watford, Jr., Mayor
ICS COMPUTER, INC.
____________________________ By: _____________________________
Witness Rick Chartier, President
____________________________
Witness
REVIEW FOR LEGAL SUFFICIENCY:
____________________________
John J. Fumero, City Attorney
AGREEMENT FOR INFORMATION
TECHNOLOGY SERVICES BETWEEN
THE CITY OF OKEECHOBEE AND
ICS COMPUTERS, INC.
THIS AGREEMENT, hereinafter referred to as "Contract," made and entered
this l?>th of Md� 2019 by and between ICS Com puters, Inc., 403 S. Parrott
Avenue, Okeechobee, Florida 34974, and the City of Okeechobee, Florida, a
municipal corporation, 55 SE 3rd Avenue, Okeechobee, Florida 34974,
hereinafter referred to as "City", for and in consideration of the following terms,
conditions and covenants.
I.PURPOSE OF AGREEMENT
City intends to enter into a contract with ICS Computers, Inc. for Information
Technology Services and the payment for those services by City as set forth
below.
II.SCOPE OF SERVICES
ICS Computers, Inc. shall provide Information Technology services to the City thro ugh
help desk tickets, monitoring network operations, assist with troubleshooting
network/systems issues, and generally provide all needed assistance that would keep
the City's IT services function ing; as well as completion of on-going projects.
Section 1. Scope of Services
1 .1 Complete initial assessment of existing inventory, evaluate and provide
recommendations of citywide network, equipment, workstations, software and as
well as future information technology resources needed.
a.Required Support
1 . Routine Maintenance performed on the following equipment: servers,
workstations, network equipment, software, etc.
•Deploying updates and patches•Managing anti-virus updates•Removing spyware•Monitor system health on all workstations, servers and networking equipment•Monitoring backups and other important routine activities
Review backup logs Test battery backup -self tests, system shutdown tests
Monitor internet connectivity
Update virus definitions
Update virus engine
Page 1
Exhibit A
Apply service pack updates
Apply security patches
Update BIOS as needed
Backup of networking configurations
2.Support for all City Departments -Each Department requires onsite service for
items related to its specific software, desktops and portable hardware (laptops).
Remote diagnosis is available as necessary although onsite repair is required as
needed.
3.Help Desk support
•Over the phone and on-site help desk as needed between the hours of 8:00 a.m.
and 5:00 p.m. (EST), Monday through Friday•24/7 phone support for non-maintenance outages and emergencies
Emergency support will be provided for issues that affect the City's ability
to function and employees are prevented from doing their job.
Response for emergencies is required within 30 minutes
Non-emergency support for issues that interfere with City functions and
impact employees, but employees are still able to perform their jobs;
response for non-emergencies is required within 3 hours
Other requests for support that do not affect City function or impact
employee's ability to perform their jobs; response is required within 24
hours •Telephonic customer support must be United States based
4.Weekly review and maintenance of systems, computers, software, etc.
•Backups should be performed on a regular basis with incremental daily backups
and monthly full back ups
5.New Hardware Configuration
•Configuring of new hardware and software as applicable and as needed for
maintenance, replacement, etc.•Review and advise management regarding optimization of existing hardware,
network, and workstations and integration of sites as well as software
5.Initial inventory and assessment of the City's IT related hardware and provide
initial prioritization of hardware needs I changes after initial audit.
Ill. AGREEMENT PROVISIONS
Section 1. Period of Service
1.1 Term of Agreement
Page2
Upon award of this Agreement, the effective date of this Agreement shall be the date of
execution of this Agreement by both City and ICS Computers, Inc. Term of this
agreement shall be for an initial period of one (1) year with the option of two (2)
additional one-year renewal periods, upon the mutual agreement of the parties. At the
option of the City, and upon the agreement of ICS Computers, Inc., this Contract may be
converted to or replaced at any time with a Continuing Services Contract upon written
agreement of the parties.
This agreement is non-exclusive in that the City reserves the right to retain independent
technology resources from other sources if deemed to be the best interests of the City.
Section 2. Compensation and Method of Payment
2.1 Fee Schedule
City will compensate ICS Computers, Inc. $24,960 annually, payable monthly ($2,080)
for scope of work outlined in Section 1 . Specific large projects requiring additional
resources other than the average 5-6 hours per week will be agreed upon and a
Workorder shall be submitted by ICS Computers, Inc. and authorized by the City. The
rate schedule may be updated annually prior to each optional renewal period.
The fees payable are subject to annual authorization by the City Council in the
budgetary process in September of each year.
2.2 Invoices
The ICS Computers, Inc. shall submit monthly invoices to the City no later than the last
day of the month for work accomplished under this Contract. Each invoice shall be
detailed and include, but not be limited to, tasks completed each month, date worked
and by whom.
2.3 Payment
Payment for services rendered is due within thirty days of receipt and approval of
invoice by City. Payment is delinquent 30 days following receipt and approval of invoice
by City.
Section 3. Changes in Scope/Conditions
Additional services shall include revisions to work previously performed that are required
because of a change in the data or criteria furnished to ICS Computers, Inc. or a change
in the scope of concept of the Project initiated by the City, or services that are required
by changes in the requirements of public agencies, after work under this Contract has
commenced.
Section 4. Use of Documents
4.1 Ownership of Original Documents
All deliverable analysis, reference data, survey data, plans and reports or any other form
of written instrument or document that may result from ICS Computers, Inc. se rvices or
have been created during the course of ICS Computers, Inc. performance under this
Contract shall become the property of and shall be delivered to the City after final
payment is made to ICS computers, Inc.
4.2 Public Records Act§ Ch 119 Compliance
PUBLIC RECORDS: The legislature has amended Chapter 119 Florida Statutes,
Section .0701 thereof, to expand the obligation of local government to include into all
contracts certain language that relates to public records, which is made a part of this
Contract.
IF THE CONTRACTOR HAS QUESTIONS REGARDING THE
APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE
CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING
TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC
RECORDS FOR THE CITY OF OKEECHOBEE AT:
CITY CLERK'S OFFICE
55 S.E. 3rd Avenue
Okeechobee, Florida 34972
(863)763-3372 ext. 9814
lgamiotea@cityofokeechobee.com
The contractor shall adhere to Florida public records laws, including the following:
a.Keep and maintain public records required by the City to perform the services,
and upon request of the custodian of records for the City, provide the City with a
copy of the requested records or allow the records to be copied or inspected
within a reasonable time at a cost that does not exceed the cost allowed in
Chapter 119 or as otherwise provided by law.
b.Ensure that public records that are exempt or confidential and exempt from
public records disclosure requirements are not disclosed except as authorized by
law for the duration of this contract term and following completion of the contract
if the contractor does not transfer the records to the City.
c.Upon completion of the contract, transfer, at no cost, to the City all public records
in possession of the contractor or thereafter keep and maintain public records
required by the City to perform the service. If the contractor transfers all public
Page4
records to the City upon completion of the contract, the contractor shall destroy
any duplicate public records that are exempt or confidential and exempt from
public records disclosure requirements. If the contractor keeps and maintains
public records upon completion of the contract, the contractor shall meet all
applicable requirements for retaining public records. All records stored
electronically must be provided to the City, upon request of the City Clerk, in a
format that is compatible with the information technology systems of the City.
Noncompliance.
a.A request to inspect or copy public records relating to the City's contract for
services must be made directly to the City. If the City does not possess the
requested records, the City shall immediately notify the contractor of the request,
and the contractor must provide the records to the City or allow the records to be
inspected or copied within a reasonable time. A reasonable time is defined as
within eight (8) business days.
b.If the contractor does not comply with the request of the City for the records, the
City shall enforce the contract provisions in accordance with the contract.
c.If the contractor fails to provide the public records to the City within a reasonable
time, the contractor may be subject to the penalties under Chapter 119.10.
Civil Action.
a.If a civil action is filed against a contractor to compel production of public
records relating to the City's contract for professional services, the court shall
assess and award against the contractor the reasonable costs of
enforcement, including reasonable attorney fees, If:
1.The court determines that the contractor unlawfully refused to comply with
the public records request within a reasonable time; and
2.At least eight (8) business days before filing the action, the plaintiff
provided written notice of the public records request, including a st atement
that the contractor has not complied with the request, to the City and to
the contractor.
b.A notice complies with the above if it is sent to the custodian of public records for
the City and to the contractor at the contractor's address listed on its contract with
the City, or to the contractor's registered agent. Such notices must be sent by
common carrier delivery service or by registered, Global Express Guaranteed, or
certified mail, with postage or shipping paid by the sender and with evidence of
delivery, which may be in an electronic format.
c.A contractor who complies with a public records request within eight (8) business
Page 5
days after the notice is sent is not liable for the reasonable costs of enforcement.
Section 5. Termination for Cause and/or Conveni ence
5.1 This Contract may be terminated, in whole or in part, in writin g, by either party in the event of
substantial failure by the other party to fulfill its obligations under this Contract through no fault of
the terminating party, provided that no termination may be effected unless the defaulting party is
given: (1) not less than thir ty (30) calendar days written notice (delivered by certified mail, return
receipt requested) of intent to terminate; and (2) an oppor tunity for consultation with the terminating
par ty prior to termination .
5.2 This Contract may be terminated, in whole or in part, in writing, by the City for its
convenience, provided that the other party is afforded the same notice and consultation
opportunity specified in subparagraph 1 above.
5.3 In the event of termination, ICS Computers, Inc. shall be paid for all work co mpleted
prior to the effective date of termination.
5.4 Upon receipt of a termination action under subparagraphs 1 and 2 above , ICS
computers, Inc. shall: (1) promptly discontinue all affected work (unless the notice
directs otherwise); and (2) deliver or otherwise make available to the City all data,
drawings, reports, specifications, summaries and other such information as may have
been accumulated by ICS Computers, Inc. in performing this Contract, whether
completed or in process, unless such data is considered proprietary in nature by ICS
Computers, Inc.
5.5 Upon termination, the City may take over the work and may award another party a
contract to complete the work described in this Contract.
Section 6. CITY's Obligations
6.1 Designate d Representative
The Designated Representative of the City to act with authority on the City's
behalf with respect to all aspects of notifying ICS Computers of work orders.
Section 7. Persons Bound by Agreement
7.1 Parties to the Agreement
The pers ons bound by this Contract are ICS Computers, Inc and the City and
their re spective partners, successors, heirs, executors, administrators, as signs
and other legal represe ntative.
7.2 Assignment of Interest in Agreement
7 .3 Rights and Benefits
Section 8. Indem nification of City
Section 9. Insurance
9.1 Workers' Compensation
9.2 Insurance Policy Limits
Venue for any lawsuit to enforce the terms and obligations of this Contract shall
lie exclusively in the County Court or the Circuit Court in and for Okeechobee
County, Florida.
The validity, interpretation, construction, and effect of this Contract shall be in
accordance with and governed by the laws of the State of Florida.
In the event ICS Computers, Inc. defaults in the performan ce of any of the terms,
covenants and conditions of this Contract, ICS Computers, Inc. agrees to pay all
damag es and costs incurred by the CITY in the enforcement of this Contract,
including reasonable attorney's fees, court costs and all expenses, even if not
taxable as court costs, including, without limitation, all such fees, costs and
expenses incident to appeals incurred in such action or proceeding.
Prior to the initi ation of any litigation by the parties concerning this Contract, and
as a condition precedent to initiating any litig ation, the parties agree to first seek
resolution of the dispute throu gh non-binding mediation. Mediation shall be
initiated by any party by serving a written requ est for same on the other party.
The party shall, by mutual agreement, select a mediator within 15 days of the
date of the request for mediation. If the parties cannot agree on the selection of
a mediator then the CITY shall select the mediator who, if selected solely by the
CITY, shall be a mediator certified by the Supreme Court of Florida. The
mediator's fee shall be paid in equal shares by each party to the mediation.
No modification, amendment or alteration in the terms or conditions contained
in this Contract shall be effective unless contained in a written document
executed with the same formality and of equal dignity herewith. No verbal
agreement by the CITY or the City's representative identified herein shal l be
binding or enforc eable against the CITY.
The City, having been so advi sed by ICS computers, Inc., does hereby recognize that
ICS Computers, Inc. has provided similar services in the past to other local
governments and to area governmental bodies, and may be so engaged in a similar
Project at this time or in the future. The parties agree that these Projects by ICS
Computers, Inc. do not constitute a conflict of interest with the City's Project.
ICS Computers, Inc. represents that it presently has no interest and shall acquire no
interest, either direct or indirect, which would conflict in any manner with the
performance of services required hereunder, as provided for in Section 112.311, Florida
Statutes (2010). ICS Computers, Inc. further represents that no person having any
interest shall be employed for said performance.
ICS Computers, Inc. shall promptly notify the City in writing by certified mail on all
potential conflicts of interest prohibited by existing state law for any prospective
business association, interest or other circumstance which may influence or appear to
influence ICS Computers, Inc. judgment or quality of services being provided
hereunder. Such written notification shall identify the prospective business association,
interest or circumstance and the nature of work that ICS Computers, Inc. may
undertake. ICS Computers, Inc. may request an opinion of the City as to whether the
association, interest or circumstance would, in the opinion of the City, constitute a
conflict of interest if entered into by ICS Computers, Inc. The City agrees to notify ICS
Computers, Inc. of its opinion by certified mail within thirty (30) days of receipt of
notification by ICS Computers, Inc. If, in the opinion of the City, the prospective
business association, interest or circumstance would not constitute a conflict of interest
by ICS Computers, Inc., the City shall so state in the notification and ICS Computers,
Inc. shall, at his/her option, enter into said association.
Section 12. CITY CONFLICT OF INTEREST
No member of the governing body of the City, and no other public official, officer,
employee or agent of the City, who exercises any function or responsibilities in
connection with the planning and carrying out of the program, shall have any personal
financial interest, direct or indirect, in this Contract. The ICS Computers, Inc. shall take
appropriate steps to ensure compliance.
SECTION 13. EQUAL OPPORTUNITY
ICS Computers, Inc warrants that there shall be no discrimination against applicants for
services under this Contract because of race, color, age, sex, religion, and national
origin, place of birth, ancestry or handicap.
SECTION 14. INDEPENDENT CONSULTANT RELATIONSHIP
ICS Computers, Inc. is, and shall be in the performance of all work, services and
activities under this Contract, an independent contractor, and not an employee, agent or
servant of the City. ICS Computers, Inc. shall exercise control over the means and
manner in which it and its employees perform the work, and in all respects ICS
Computers, Inc's relationship and the relationship of its employees to the City shall be
that of an independent contractor, and not as employees of the City.
SECTION 15. LIMITATION ON AUTHORITY
The ICS Computers, Inc. does not have the power or authority to bind the City in any
promise, agreement or representation other than specifically provided for in this
Contract or amendment thereto.
SECTION 16. SEVERABILITY
This Contract is severable. If any portion or section of this Contract is held invalid or
unenforceable, this shall not render the remainder of the Contract unenforceable and
the remainder of the Contract shall be deemed valid and enforceable to the extent
permitted by law.
SECTION 17. PUBLIC ENTITY CRIME
ICS Computers, Inc. is in compliance with Section 287.133, Florida Statutes, (2010), for
Public Entity Crimes, and has not been placed on the convicted vendors list within the
last thirty-six (36) months preceding the date of this Contract.
Section 18. Exhibits
The following Exhibits are attached to and made a part of this Contract:
Exhibit A -Summary of Qualifications: as submitted by ICS Computers, Inc
and accepted by City
Exhibit B -Original Request for Qualifications as issued by City, including all
Addenda
Exhibit C-Insurance and Indemnification
IN WITNESS WHEREOF, the CITY and ICS Computers, Inc have made and
executed t�i�;I�pntract the day and year above written.
>•'' ><; .. (. ... ·'\, ATTEST: ·:,,<" ', CITY OF OKEECHOBEE " ,
��·:;.
..... ······. ' , i j ··. . .•·� ,·,,.1:·.·�· , .. �-
.__ . -'. . ,; .\. .· .-.� -.· Lane· G.<3:miotga, CMC, City Clerk
Witness
By: �@ of>w!ing R. Watford, Jr., Mayor
ICS COMPUTERS, INC.
By:�::;;,
Page 11
Wi ne s
City of Okeechobee
RFQ No: FIN 01-3203-19
Information Technology Services
April 11, 2019
1.Interest and Qualifications:
ICS Computers, Inc.
403 S. Parrott Ave
Okeechobee,Fl34974
EXHIBIT A
a)ICS Computers was established by its current owner and President, Rick
Chartier, in Okeechobee July 1990. Rick and his team were initially located
at 605 SW Park St until the hurricanes of 2004 relocated us to our cu rrent
location at 403 S. Parrott Ave. We are a full-service IT company specializing
in sales and service of computer hardware and software, networking and
servers, audio and visual hardware, premise cabling, telephone systems
and technical support. Our philosophy from inception has been, any one
can offer a product but it's the service behind the product that makes the
difference. ICS has always strived to be the first in service.
b)ICS Computers is fully qualified to meet the needs and scope of services for
the City of Okeechobee as outlined in the RFQ. Through the years ICS has
broaden its services for not only sales and service of computer hardware
but also to all the services as outlined above. We are located only two
blocks from City Hall, City FD and City PD. Our offices are open 8am to 5pm
Monday thru Friday with full time and part-time in-house staff/support
personnel as well as two full-time 24/7 outside technicians. We have been
servicing the IT needs of Okeechobee and the surrounding communities for
nearly 29 years and look forward to the opportunity to add the City of
Okeechobee to our customer base.
EXHIBIT A
2.Related Experience and References:
Walpole, Inc.
269 NW 9 th St
Okeechobee, Fl34972
Attn: Sorrel Vinson, 467-3930
JCS provides maintenance of their Local and Wide Area Networks/ VoIP Phone
Systems/ IT Hardware/Software and multiple servers between Okeechobee/ West
Palm Beach Tampa and Birmingham/ Al. Rick/ John and Terry have provided
support for this ongoing project.
Okeechobee Utility Authority
100 SW 5th Ave
Okeechobee, Fl34974
Attn: Janet McKinley, 763-9460 x1 12
JCS provides maintenance of their Local and Wide Area Networks/ VoIP Phone
Systems/ IT Hardware/Software and server between four different locations in
Okeechobee. Rick and John are both involved with this project.
Gilbert Family of Companies
Okeechobee, Fl
Attn: JD Mixon, 824-3600
JCS provides maintenance of their Local and Wide Area Networks/ VoIP Phone
Systems/ IT Hardware/Software and multiple servers between five different
locations in Okeechobee. Rick and John are both involved with this project.
EXHIBIT A
3.Background Clearance:
Rick currently holds the FDLE CGIS certification for law enforcement. Rick and
John both have the background checks necessary for on-premise services at the
Okeechobee County School Board facilities.
4.Team and Availability:
a)ICS's team consists of two outside technicians and a full and part-time
office personnel.
b)Rick Chartier will be the main contact with the City. He will work directly
with the City's IT liaison to form a work flow on how the City's IT needs will
be dispatched and met in a timely manner. ICS maintains a standard
landline from 8am to 5pm and on-call can be dispatched after hours via the
auto-attendant or by direct contact to individual cell phones.
c)Either during normal business hours or after hours, ICS can have personnel
on-site in less than 30 minutes due to our office location as well as our
employees live locally.
d)Rick Chartier, B.S. in Management Information System and Computer
Science from UCF. Established ICS in July 1990. He holds several
certifications and authorizations over the last 29 years in business. He has
built and designed servers, workstations, desktops and laptops.
Experienced in data recovery, removal of Ransomware, malware and
viruses. His entire career post graduating OHS has been spent in the IT
business.
John Beard, employed with ICS for 19 years. After graduating Desoto
County High School, he served our country for 2-years in the U.S. Marines.
After his time in the service, he pursued a career in telecommunications.
He has spent his time in field taking various courses and achieving many
certifications for many types of hardware. Upon joining ICS in 2003 he
brought a wealth of telecommunication background to expand ICS services
into that field. Since then, he has been crossed trained in both IT and
telecommunications. He is well versed in diagnosing/troubleshooting
issues with customers in all areas of IT.
EXHIBIT A
Terry Deroin and Cori Burnsed both handle the office operations and the
help desk. They can assist in diagnosing issues with our clients and if
necessary, dispatch Rick or John.
5.Project Approach:
a)After fully reviewing Section 2: SCOPE OF SERVICES, subsection A, ICS fully
understands the scope of work the City is seeking in an IT company and we
are fully qualified to provide those services. We intend to approach the
City as we do all our clients, in a prompt, professional manner to resolve
any and all IT related issues. We will assist in designing weekly approach to
maintenance on the City's hardware as well as making recommendations to
keep the City up-to-date with latest technology. Maintaining current
backups and security of the City's data will always be our top priority.
b)We at ICS do our best to prioritize our schedule with clients based on their
timeline and severity of the issue. We will work directly with City personnel
on the issues that arise and create a schedule and means to dispatch our
technicians to resolve those issues. Emergencies are just that,
emergencies, and they require immediate action. ICS is always prepared to
respond immediately both during and after hours to resolve crisis issues.
c)Providing quality assurance has been our philosophy since day one. We
stand behind all our work. We wish we could resolve every IT issue on the
first try but as we all know IT issues are fluid and what may work today may
not tomorrow; however, we will not stop working on the issue until the
problem is fully resolved. We invite you to call our references and we can
provide more that will attest to the quality of service ICS provides our
customers. We also understand the concept of a budget, especially in
government, we will work with the City to resolve their issues with mindful
of their budget. We never oversell our customers. We will always
recommend the best value solution for the best price.
City of Okeechobee
RFQ No: FIN 01-32-03-19
Information Technology Services
EXHIBIT B
The City of Okeechobee, Florida ("City") is seeking Requests For Qualifications ("RFQ")
from individuals or firms for the services of an Information Technology ("IT"); the service
provider is to provide maintenance, 24/7 help-desk support and completion of on-going
projects for the City's software, hardware, and network infrastructure.
Applications submitted in response to this RFQ will be reviewed by a team of City
representatives. The team will review all complete, eligible qualification submittals
received by the deadline. Upon evaluating the qualifications provided in the
applications, the team will identify top vendors who may be invited for finalist interviews.
The review team reserves the right to make a final decision without an in-person
interview.
Section 1. OVERVIEW
The City was incorporated in 1915 and is governed by an elected five-member city
council. The City has a population of approximately 5,500 and encompasses 4 square
miles. The City has a City-Manager form of government with five members on the City
Council. The City has approximately 65 full-time employees and 8 part-time employees.
The City provides the following services to its residents: public safety police and fire,
maintenance of streets and infrastructure, planning and zoning, building and
engineering, and general administration.
The City's Information Technology Resources
The City's IT function is part of the Administration Department, oversight provided by
the Director of Finance. Currently, onsite personnel utilize software vendors as Tech
Support, as well as acquired knowledge.
The goal of this RFQ is to identify an individual/firm that will IT support services in an
economical manner while providing excellent customer service. Provision of these
services would involve a combination of on-site and off-site consultant personnel. The
City's Finance Director would serve as contact and would provide day-to-day activities
and direction to consultant staff.
Section 2. SCOPE OF SERVICES
A.Description
The City will utilize an individual/firm for services to respond to help desk tickets,
monitor network operations, assist with troubleshooting network/systems issues, and
generally provide all needed assistance that would keep the City's basic IT services
functioning; as well as completion of on-going projects.
B.Required Support
1.Routine Maintenance performed on the following equipment: servers,
workstations, network equipment, software, etc.
•Deploying updates and patches
•Managing anti-virus updates•Removing spyware
•Monitor system health on all workstations, servers and networking equipment•Monitoring backups and other important routine activities
Review backup logs
Test battery backup -self tests, system shutdown tests
Monitor internet connectivity
Update virus definitions
Update virus engine
Apply service pack updates
Apply security patches
Update BIOS as needed
Backup of networking configurations
•Support for all City Departments -Each Department requires onsite service for
items related to its specific software, desktops and portable hardware (laptops).
Remote diagnosis is available as necessary although onsite repair is required as
needed.
2.Help Desk support•Over the phone and on sight help desk as needed between the hours of 8:00
a.m. and 5:00 p.m. (EST), Monday through Friday
•24/7 phone support for non-maintenance outages and emergencies
Emergency support will be provided for issues that affect the City's ability
to function and employees are prevented from doing their job
Response for emergencies is required within 30 minutes
Non-emergency support for issues that interfere with City functions and
impact employees, but employees are still able to perform their jobs;
response for non-emergencies is required within 3 hours
Other requests for support that do not affect City function or impact
employee's ability to perform their jobs; response is required within 24
hours •Telephonic customer support must be United States based
3.Weekly review and maintenance of systems, computers, software, etc.•Backups should be performed on a regular basis with incremental daily backups
and monthly full back ups
4.New Hardware Configuration•Configuring of new hardware and software as applicable and as needed for
maintenance, replacement, etc.•Review and advise management regarding optimization of existing hardware,
Page 2 of 11
network, and workstations and integration of sites as well as software
Please note that this description of the scope of services is intended to provide a
general overview of the essential information technology issues confronting the City and
is not intended to be exhaustive. The City accepts no responsibility for inadvertent
errors or omissions regarding industry specific jargon or descriptions. Exhibit "A" is
attached for review to provide initial information of the City's existing infrastructure,
hardware and software. A mandatory pre-proposal conference will be held on
Thursday, April 2, 2019 from 1 :00-3:00 p.m, located in Council Chambers, Room 200,
55 SE 3rd Avenue, Okeechobee, FL. Proposers may ask questions of City staff to gain a
better understanding of the scope of services. Guided tours will be available to the
City's server room to examine the existing network infrastructure. All individuals/firms
must attend this conference in order to submit for this proposal.
C.Budget
The City's annual operating budget for IT services (including labor, equipment, software,
materials, etc. is $15,000). The City is aware that additional funding may be needed to
provide sufficient support of current hardware and software. Although "cost" is only one
factor in the selection process, budget constraints are a difficult reality. Firms that can
quickly implement affordable, but effective, solutions and support will be given the
strongest consideration.
D.Project Schedule
Rapid response is a critical element of Information Technology support. The individuals/
firm will be held accountable for the response time outline in section 2.8. The chosen
individual/firm will be expected to begin providing support immediately once the contract
is awarded and an individual/firm that cannot commit sufficient time and resources to
this request need not respond.
Section 3. PROPOSAL AND EVALUATION CRITERIA
A.Instructions to Applicants:
The following are the contents that all proposals must include; all the listed criteria
should be addressed completely and should follow, as closely as possible, the order
and format in which it is listed below.
These categories and criteria will be major considerations in the evaluation and
determination of the most qualified and capable firm. Bids shall be evaluated based on
the requirements set forth in the RFQ. Note: The sequence of the listing is not intended
to reflect relative weight of each category.
1.Interest and Qualifications:
a.A brief description of the individual/firm, including its location, years in the
Page 3 of 11
business, history, and philosophy. Include an outline of the firm's officers and
executive management.
b.A statement of interest for the scope of services including a narrative
describing the respondent's capabilities and unique qualifications as they
pertain to this particular project.
2.Related Experience and References:
a.Proposal shall include a list and description of at least three
customers/projects in the previous two years that demonstrate the
respondent's experience in troubleshooting and delivering comprehensive IT
solutions for municipalities or similar private sector organizations. List the
projects in order of priority, with the most relevant project listed first. Provide
for each project, at a minimum:
•Project client, contact person, location, and description of services.•Identify any members of the proposal team who also worked on each
project, and include a description of his/her role in the project.
•Names and contact information for the point(s) of contact for each
project.
3.Background Clearance
Must pass a Department of Justice Florida Department of Law Enforcement
background investigation for all employees with access to any/all City of
Okeechobee hardware, software or remote capabilities
4.Team and Availability
a.Proposal shall include a description of the proposed consultant team.
b.Proposal shall identify the lead contact that will have the main contact
with the City. This individual is expected to remain the responsible contact
throughout the engagement. All key personnel as well as a sub-consultants,
if applicable. Proposal shall outline roles, responsibilities and reporting
relationships. Proposal shall identify key contact person for communicating
with the City on all project-related matters.
c.Proposal shall include a statement on the availability and commitment of the
respondent and assigned professional who will undertake the scope of
services.
d.Proposal shall include resumes for all the key personnel including educational
background/training, experience, and detailed descriptions of roles played on
past projects.
5.Project Approach
a.Proposal shall include a narrative indicating an understanding of the scope of
the project and the services to be performed. An overview of the intended
Page 4 of 11
approach to providing the necessary services should be provided.
b.Describe the individual/firm history and ability to establish and maintain
schedules.
c.Describe the individual/firm quality assurance process and history of
delivering high quality contracted services on time and within budget.
6.Additional requirements
a.Five (5) identical proposals plus one (1) electronic PDF file version (on a flash
drive) must be submitted to the address below in a sealed package clearly
marked "Response to Request for Qualifications-Information Technology
Services, RFQ #FIN 01-32-03-19" and must be received at the address below
before but no later than 3:00 PM (EST) on April 11, 2019.
City of Okeechobee
City Administration
55 SE 3rd Avenue, Room 201
Okeechobee, FL 34974
b.Any proposals received after the specified date and time will be rejected and
discarded. Proposals may not be modified or withdrawn after the submittal
deadline.
c.All proposals should be 8 1/2" x 11" in size (proposals may include fold-outs).
d.Additional promotional materials/brochures may be included in addition to the
proposal but may not substitute for any of the content requirements of the
proposal itself. This additional material need not be submitted in an electronic
format.
e.Communication with the City, the selection committee, or the general public
relative to this project prior to the announcement of a selection is strictly
prohibited. All questions should be voiced at the mandatory pre-proposal
conference or emailed to India Riedel, iriedel@cityofokeechobee.com by April
4, 2019.
f.The City reserves the right to request a change in any proposed sub
consultants, if applicable.
g.The City reserves the right to waive any irregularity or technical defect in a
proposal and to accept or reject, in whole or in part, any or all proposals and
to advertise for new proposals, as best serves the interest of the City. The
City is under no obligation to award a contract to any firm submitting aproposal. During the evaluation process, the City reserves the right, where it
may serve the City's best interest, to request additional information or
clarification from proposers, or to allow corrections of errors and/or omissions.
Page 5 of 11
The City reserves the right to withdraw this RFQ at any time without prior
notice and to reject any or all bids or proposals for good cause and in the best
interests of the City.
h.The City shall not be responsible for any costs incurred in the preparation,
submittal, and presentation of proposals.
i.The City reserves the right to negotiate the final Agreement with any
Proposer(s) as necessary to serve the best interest of the City.
j.The City reserves the right to award its total requirement to one Proposer or
to apportion those requirements among two or more Proposers as the City
may deem to be in its best interest.
Section 4. OTHER GENERAL PROVISIONS
Selected individual/firm must comply will all requirements of the City Code. Additionally,
the selected individual/firm will be subject to statutory requirements to maintain all
records that may be subject to the public record laws, including production of such
records as requested by any firm or person, in the time and manner as required by law.
In compliance with the Florida Sunshine Law and Code of Ethics, the City strictly
enforces open and fair competition in its RFQs.
A.Application of Americans Disabilities Act
The City does not discriminate upon the basis of any individual's disability status. This
policy involves every aspect of the City's function including access to participation,
employment, or treatment in its programs or activities. Anyone requiring reasonable
accommodation as provided for in the Americans with Disabilities Act should make the
request to the contact person set forth herein.
B.Prohibition Against Discrimination
The City recognizes fair and open competition as a basic tenet of public procurement.
Respondents doing business with the City are prohibited from discriminating based on
race, color, creed, national origin, handicap, age, marital status, or sex.
C.Promotion of Local Vendors
The City is desirous of allowing as many vendors as possible the opportunity to
participate, including local vendors. The City reserves the right to award the contract
under a local vendor ordinance, or under F.S. 255.0991 for vendors located in the State
of Florida, and the right to request clarification of any information submitted by
proposers. If the Respondent is not a local vendor, efforts to contract with vendors who
do fall into these categories are appreciated.
Page 6 of 11
D.Public Entity Crime
Section 287.133(2)(a), Florida Statutes, states "A person or affiliate who has been
placed on the convicted vendor list, following a conviction for a public entity crime, may
not submit a bid, proposal, or reply on a contract to provide any goods or services to a
public entity; may not submit a bid, proposal, or reply on a contract with a public entity
for the construction or repair of a public building or public work; may not submit bids,
proposals, or replies on leases of real property to a public entity; may not be awarded or
perform work as a contractor, supplier, subcontractor, or consultant under a contract
with any public entity; and may not transact business with any public entity in excess of
the threshold amount, provided in F.S. 287.017 for CATEGORY TWO, for a period of 36
months following the date of being placed on the convicted vendor list."
E.Public Records Clause
1.The legislature has amended Chapter 119 Florida Statutes, Section .0701
thereof, to expand the obligation of local government to include into all contracts
certain language that relates to public records, which is made a part of this
contract.
IF THE CONTRACTOR HAS QUESTIONS REGARDING THE
APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE
CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING
TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC
RECORDS FOR THE CITY OF OKEECHOBEE AT:
CITY CLERK'S OFFICE
55 S.E. 3RD Avenue Okeechobee, FL 34972
(863)763-3372 ext. 9814
lgamiotea@cityofokeechobee.com
2.The contractor shall adhere to Florida public records laws, including the
following:
a.Keep and maintain public records required by the City to perform the
services, and upon request of the custodian of records for the City, provide
the City with a copy of the requested records or allow the records to be
copied or inspected within a reasonable time at a cost that does not exceed
the cost allowed in Chapter 119 or as otherwise provided by law.
b.Ensure that public records that are exempt or confidential and exempt from
public records disclosure requirements are not disclosed except as authorized
by law for the duration of this contract term and following completion of the
contract if the contractor does not transfer the records to the City.
Page 7 of 11
c.Upon completion of the contract, transfer, at no cost to the City, all public
records in possession of the contractor or thereafter keep and maintain public
records required by the City to perform the service. If the contractor transfers
all public records to the City upon completion of the contract, the contractor
shall destroy any duplicate public records that are exempt or confidential and
exempt from public records disclosure requirements. If the contractor keeps
and maintains public records upon completion of the contract, the contractor
shall meet all applicable requirements for retaining public records. All recor ds
stored electronically must be provided to the City, upon request of the City
Clerk, in a format that is compatible with the information technology systems
of the City.
3.Noncompliance
a.A request to inspect or copy public records relating to the City's contract for
services must be made directly to the City. If the City does not possess the
requested records, the City shall immediately notify the contractor of the
request, and the contractor must provide the records to the City or allow the
records to be inspected or copied within a reasonable time. A reasonable time
is defined as within eight (8) business days.
b.If the contractor does not comply with the request of the City for the records,
the City shall enforce the contract provisions in accordance with the contr act.
c.If the contractor fails to provide the public records to the City within a
reasonable time, the contractor may be subject to the penalties under
Chapter 119.10.
4.Civil Action
a.If a civil action is filed against a contractor to compel production of public
records relating to the City's contract for professional services, the court
shall assess and award against the contractor the reasonable costs of
enforcement, including reasonable attorney fees, If:
•The court determines that the contractor unlawfully refused to
comply with the public records request within a reasonable time;
and
•At least eight (8) business days before filing the action, the plaintiff
provided written notice of the public records request, including a
statement that the contractor has not complied with the request, to
the City and to the contractor.
b.A notice complies with the above if it is sent to the custodian of public
records for the City and to the contractor at the contractor's address listed
Page 8 of 11
on its contract with the City, or to the contractor's registered agent. Such
notices must be sent by common carrier delivery service or by registered,
Global Express Guaranteed, or certified mail, with postage or shipping
paid by the sender and with evidence of delivery, which may be in an
electronic format.
c.A contractor who complies with a public records request within eight (8)
business days after the notice is sent is not liable for the reasonable costs
of enforcement.
F.Cost of Submittals
The City of Okeechobee will not reimburse for any costs associated with the preparation
and submittal of any proposal, for any travel and/or per diem costs.
G.Ownership of Submittals
All materials submitted regarding this proposal becomes the property of the City.
Responses may be reviewed by any person after the public opening. Proposers should
take special note of this as it relates to any proprietary information that might be
included in their offer. Any resulting contract may be reviewed by any person after the
contract has been executed by the City. The City has the right to use any or all
information or material submitted in response to this RFQ and/or any resulting contract
from same. Disqualification of a proposer does not eliminate this right.
H.Rejection of Responses
The City of Okeechobee reserves the right to reject any and all proposals submitted in
response to this RFQ, and the right to waive any technical irregularities or immaterial
defects in bid proposal that do not affect the fairness of the bid competition. Any
intentional omissions, alterations, or false representations will be grounds for rejection
of any proposal.
I.Amendments to the RFQ
The City reserves the right to make such changes in the RFQ as it may deem
appropriate. Any changes in the RFQ shall be made by a written addendum, which shall
be issued by the City to all prospective firms who have been issued a copy of the RFQ
or who have notified the City that a copy of the RFQ has been obtained.
J.Insurance
Provide a certificate of insurance showing the firm's current limits of liability for
commercial, general, and professional liability, workers compensation, and business
automobile liability, minimum limits are $1,000,000 with the City listed as additional
insured. List all current and unresolved litigations, arbitrations, or mediations of the firm.
Page 9 of 11
K.Business Tax (formerly Business License)
The selected consultant must possess or obtain a City business tax licensei while
providing any services for the City. In addition, provide a copy of county or city business
license where the business is located.
L.Cost Proposals
a.Initial Scope of Services: Routine maintenance and unlimited Help Desk
support
Note: Cost proposals should be all-inclusive. Hardware, software, labor,
materials, etc. should be included and itemized.
b.Extra Work: Include an hourly rate schedule for all team personn1el and any
sub-consultants for any unanticipated work performed to complete the
negotiated scope of services for the original project. Include any irregular rate
tiers such as weekend or after hours.
c.Ongoing Maintenance: Include an hourly rate schedule or other fee proposal
for routine, ongoing IT and network support services. Include any irregular
rate tiers such as weekend or after hours.
M.Terms
It is proposed the final negotiated contract would be a term agreement for an initial one
(1)year period with the option of three (3) additional one (1) year renewals, upon the
mutual agreement of the parties.
N.Proposed Process and Timeline
March 19, 2019
April 2, 2019
April 4, 2019
April 8, 2019
April 11, 2019
April 12, 2019
April 15, 2019
April 17, 2019
RFQ issued and posted on the City of Okeechobee website;
www.cityofokeechobee.com
Mandatory Pre-Proposal Conference will be held at 1 :00 p.m. for a
review of equipment and sites and the RFQ. (Location -City of
Okeechobee, Council Chambers, Room 200, 55 SE 3rd Avenue,
Okeechobee, FL 34974
Questions due from attendees of Pre-Proposal conference
Responses to Questions provided by City staff
Receipt of proposals due by 3:00 PM (EST)
A city representatives and officials will evaluate the proposals and
select a preferred firm. If multiple firms have exceptional
qualifications, the selection committee will conduct interviews with a
short-listed group of finalists.
Short-listed firms are interviewed (optional)
Preferred firm is notified of selection and draft professional services
agreement is prepared.
Page 10 of 11
May 7, 2019 Recommendation to City Council
Please note that this timeline is aggressive and will require prompt responses from
short-listed firms. By submitting a proposal in response to this RFQ, the respondent
expresses its intent to comply with the established timeline. In addition, the respondent
accepts the evaluation process and methodology, as well as acknowledges and accepts
that the determination of "the most qualified and capable" firm(s) will require subjective
judgments by the selection committee and the City. Thank you in advance for your
interest in the City of Okeechobee.
The contract shall be awarded with reasonable promptness by appropriate written
notice to the lowest responsible and responsive proposed whose proposal meets the
requirements and specifications set forth in the request for qualifications.
END OF REQUEST FOR QUALIFICATIONS
Page 11 of 11
City of Okeechobee
Initial listing of Software used
Connected a
Network Software Used
City Hall
Clerks Office Network Microsoft Office
Adobe X Pro
WordPerfect Office
Digital Court Player
Digital Court Recorder
Laserfiche Records Management Server
Laserfiche Weblink
Microsoft SQL Server
Panasonic KV-S1057C (local scanner)
Laserfiche Records Access
Windows & and 10 operating systems
Office 365 Email (Outlook)
City Hall
Finance Office Network Financial software
Business Tax Receipt Software
Building Permitting Software
Code Enforcement Software
Office 365 ProPlus Word, excel, PPT, Outlook
Microsoft Office 2010
Adobe X Pro
Windows Storage Server
Office 365 Email (Outlook)
ACS Assessment Link
City Hall
Fire Dept. Network Windows 7, 8 Pro and 10
Microsoft Office
Lotus -budget
Nuance-PDF
Adobe
FD specific software web based
Public Works n Office 365 ProPlus Word, excel, PPT, Outlook
Windows 10 operating
Adobe Acrobat Pro
ArcGIS
Office 365 Email (Outlook)
RTC Connect-Traffic light software
Police Department PD Network Spillman Cad and Reporting System-Server
TRACS-Crash Reporting & Traffic Citations
RLEX interface w/Spillman (FDLE)
ELVIS software for TRACS (FDLE)
Window Server for Domain
Cisco Router -Interface w/FDLE
DVR Camera system interfaces w/Network
Citywide -Phone System software
Pro Watch -Key FOB Security System
Pro Watch Advanced-KeyFOB Security System
Office 365 Email (Outlook)
Code Enforcement Software
Edition
Version
2010
10
11
7.4
7.2
10.2
9
2014
N/A
10.2
latest
4.512
4.553
4.484
2.355
2016
10
2012
latest
2016
XI
10.4.1
latest
2.29.1.0
2012R2
2008R2
2018
2018
latest
2.355
RFQ No. FIN 01-32-03-19
Exhibit A
Vendor
Microsoft/Liftoff LLC
Unknown
Unknown
BIS Digital
BIS Digital
MCCi
MCCi
MCCi
IMS
IMS
IMS
IMS
Microsoft/Liftoff LLC
Okeechobeee Property App.
Web based
Web based
Microsoft/Liftoff LLC
Microsoft
Adobe
ESRI
RTC Corporation
Centurylink
IMS
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THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY ANO -CONFERS NO RIGHTS UPON THE CERTIFICATE·HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holoor Is an ADDITIONAL INSURED. tho policy(ies) must be endorsed. II SUBROGATIONIS WAIVED. subject to the terms and conditions of the policy, certain policios may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu or such endorsement(s). PRODUCE!ll • l«mTAC:T NAM£: PAYCHEX INSURANCE AGENCY INC L------· .,..,..,,..,.,.---·--------,----,.,,..,,..,,.,....,..,.,,.-=-.,.:-----c 76210705 I PHONE (877)?.87-1312 IFAX (888)443-611?. I (AIC, No, !M):(AIC, No): 150 SAWGRASS DRIVE ROCHESTER NY 14620 !;... E_·_M_AI_L_A_D_DR_e_s_s_: ----------------------------i INSURER($) J\FFORDINO COVERAOe NAIC#
294!:\9 j 1NSUFIER A: The Twin City Fire Insurance Company f--------------------+--------.;__ _______ _;.. _______ !--------1 INSURED ICS COMPUTERS INC 403 S PARROTT AVE OKEECHOBEE FL 34974-4342
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"'·""e'.,_-----------------,--..,.,-SHOULO ANY OF THE ABOVE DESCRIBED POLICIES SE CANCELLED 55 SE 3RD AVE BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED OKEECHOBEE FL 34974.2903 IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED l<EF'RESENTATIVE
...::).tr<);;,..,,) ,7l;, t°�1Z7i' .,..,-,:.�:t.�' '-------------------.. -····----·-·---·-. _ __::_ _______________________ _, «> 1988-2015 ACORD CORPORATION. All rights r8served. ACORD 25 (2016/03) Thi! ACORD naml! and logo are registered marks of ACORD
CHARTIER, RICK
(863)467-9090
Address: 403 S PARROTT AVENUE
OKEECHOBEE, FL 3497 4
CITY OF OKEECHOBEE
BUSINESS TAX RECEIPT
55 SE 3rd Avenue, Okeechobee, FL 34974
OCTOBER 1, 2018 -SEPTEMBER 30, 2019
Activity: 819 REPAIR SERVICE -MISC
Issued to: IC S COMPUTERS
CHARTIER, RICK
403 S PARROTT AVENUE
OKEECHOBEE, FL 34974
CHARTIER, RICK
(863)467-9090
Address: 403 S PARROTT AVENUE
OKEECHOBEE, FL 3497 4
CITY OF OKEECHOBEE
BUSINESS TAX RECEIPT
55 SE 3rd Avenue, Okeechobee, FL 34974
OCTOBER 1, 2018 -SEPTEMBER 30, 2019
Activity: 502 RETAIL SALES -NOT PRIMARY
Issued to: ICS COMPUTERS
CHARTIER, RICK
B
403 S PARROTT AVENUE
OKEECHOBEE, FL 3497 4
No:
Date:
RECEIPT
PENALTY
APPfrRAN
BLDGINSP
FIRE INSP
Total Paid
178
1/10/19
36.75
9.19
45.94
BUSINESS TAX RECEIPT OFFICIAL
No:
Date:
RECEIPT
PENALTY
APPfrRAN
BLDGINSP
FIRE INSP
Total Paid
178
1/10/19
26.25
6.56
32.81
BUSINESS TAX RECEIPT OFFICIAL
City of Okeechobee
May 13, 2019
Mr. Rick Chartier
ICS Computers, Inc.
403 South Parrott Avenue
Okeechobee, Florida 3497 4
RE: Information Technology Services Contract FIN 01-32-03-19
Dear Mr. Chartier:
Office of the City Clerk
The Contract for Information Technology Services was approved by the Mayor and City
Council at the May 7, 2019, Regular Meeting. Enclosed, please find your original copy
of the fully executed Contract. As soon as the May 7, 2019, minutes are approved, a
copy will be forwarded for your records. Should you require any additional information,
please contact my office at lgamiotea@cityofokeechobee.com or (863) 763-3372 ext.
9814. With best regards, I am
Sincerely,
�� Lane Gamiotea, CMC
City Clerk
Enclosure
LG/bj
E-copy with enclosure:City Administrator Montes De Oca
Finance Director Riedel
55 S.E. Third Avenue• Okeechobee, Florida 34974-2903 • (863) 763-3372 • Fax: (863) 763-1686