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Fiber and Enterprise Data Contract 2020-2025CenturyLink° Customer Name: CITY OF OKEECHOBEE Order #: Q-01010090 Order Generation Date: 9/10/2020 8:02:34 AM Cutoff/Expiration Date: 10/25/2020 Currency: USD Customer Information Account Information Prepared By Name: CITY OF OKEECHOBEE BPID: 1309341 Term (Months) Primary Contact: Marcos Montes De Oca Billing Account: Waived NRC Primary Contact Phone: (863) 763-3372 Billing Address: 55 SE 3RD AVE Name: John Alvarez Primary Contact Email: marcos@cityofokeechobee.com OKEECHOBEE, FL Phone: Billing Contact: 34974-2903 Email: john.alvarez@centurylink.com Billing Contact Phone: Contract ID#: New OKEECHOBEE FL 34972 Billing Contact Email: (Internal Use Only) Months Order Pricinci Table Product Qty Service Address Service Details Service Attributes Term (Months) MRC NRC Waived NRC Fiber+ Enterprise 1 50 SE 2ND AVE IQ Networking Port Pro 60 $825.00 $500.00 $500.00 Data OKEECHOBEE FL 34972 -Internet 1G Months Building Extension 1 Building Extension M 60ths $0.00 $0.00 Business 60 1 Essentials - Includes 20 Licenses Months $0.00 $0.00 Standard 1 Pro MET 24x7 PG 60 $40.00 $0.00 Professional Months 24x7 Fiber+ Enterprise 1 500 NW 11TH AVE IQ Networking Port Pro 60 $825.00 $500.00 $500.00 Data OKEECHOBEE FL 34972 -Internet 1G Months60 Building Extension 1 Building Extension Months $0.00 $0.00 Business 60 1 Essentials - Includes 20 Licenses $0.00 $0.00 Standard Months 1 Pro MET 24x7 PG 60 $40.00 $0.00 Professional 24x7 Months Service Sub Total: $1,730.00 $0.00 "Terms and Conditions for Fiber+ Enterprise Data Package" CenturyLink provides Fiber+ Enterprise Data Package services under: (a) the Fiber+ Enterprise Data Package Attachment ("Attachment") and (b) the Domestic CenturyLink IQ Networking, Local Access, and Rental CPE Service Exhibits. The Fiber+ Enterprise Data Package type appears in the first "Fiber+ Enterprise Data" row under the "Service Attributes" column of the above table. The details for CenturyLink IQ Networking appear in the first "Fiber+ Enterprise Data" row under the "Service Details" column (port type) and under the "Service Attributes" column (port bandwidth) of the above table. The Local Access bandwidth details appear in the first "Fiber+ Enterprise Data" row under the "Service Attributes" column of the above table. The package pricing includes the Local Access MRC and the Rental CPE MRC. CenturyLink will provide the rental equipment while Customer purchases the Services from CenturyLink. CenturyLink may provide equipment from various manufacturers at its discretion. The Rental CPE maintenance is ProMETO On -Site Standard (8x5, on-site, next business day) maintenance unless "Pro MET 24x7 Professional" appears in the "Service Details" column of the above table. If "Pro MET 24x7 Professional" appears in the "Service Details" column of the above table, the Rental CPE maintenance is ProMETO On -Site Premium (24x7, on-site, 4 -hour response) maintenance for that location. There is an additional MRC for ProMETO On -Site Premium maintenance. Customer's site must qualify for ProMETO On -Site Premium maintenance. Upgrade/MACD pricing and Other Charges are per the online Rate Sheet located at: http://www.centurylink.com/legal/FiberPlus_offers/FiberPlus_offers_Rate_Sheet_V1.pdf ("Rate Sheet"). As part of the Service provisioning process, CenturyLink will identify whether Customer's Local Access functionality is IP Connection as described in the Local Access service -specific terms. If it is, Customer agrees to use the CenturyLink IQ Networking Internet Port only for the provision of either: (i) wireline broadband Internet access (as defined in applicable Federal Communications Commission orders and regulations), or (ii) wireline broadband Internet access plus additional information services, with wireline broadband Internet access constituting a principal use. If the IP Connection Local Access functionality is used in conjunction with a CenturyLink IQ Networking Private Port, Customer must, so long as the Private Port is used, either: (iii) have entered into an agreement or amendment directing Opportunity ID#: 56881630 Page 1 of 4 © CenturyLink. All Rights Reserved. CONFIDENTIAL OFC Customer Name: CITY OF OKEECHOBEE aOrder #: Q-01010090 CenturyLink= order Generation Date: 9/10/2020 8:02:34 AM Cutoff/Expiration Date: 10/25/2020 Currency: USD Customer to the Network -Based Security ("NBS") service -specific terms and use NBS with the Private Port or (iv) use the Private Port in conjunction with an interconnected Internet Port in a multi -site configuration. In either case, Customer agrees the arrangement will be configured so each Private Port connection will be used consistent with the wireline broadband Internet access usage limitations noted in (i) and (ii) above. No Resale. Customer warrants: 1) Services are for its own use and 2) it will not resell the Services or extend any Services for a fee to others, regardless of whether it qualifies as a reseller under the Telecommunications Act of 1996 or under state law. If Customer orders Building Extension Service, the Building Extension Service Service Schedule applies. A copy of the Building Extension Service Service Schedule is available upon request. Customer is currently eligible to receive the following optional business applications provided by CenturyLink with the Fiber+ Enterprise Data Package at no additional charge. Customer will receive a URL and temporary log -in credentials to access Control Center once Customer's order is submitted. Customer will need to sign on and change these credentials within 24 hours. Once Customer's circuit is live, Customer will be able to log in to the Management Console using those Control Center credentials. By signing on and activating the applications, Customer will be accepting the terms and conditions for usage of those applications. These optional business applications are governed by the terms and conditions found at https:Happs.centurylink.com/terms-conditions and not by this Agreement. Customer's site must qualify for ProMETO Premium On -Site Maintenance. Optional Business Applications Included at No Additional Charge Quantity/Details Microsoft Office 365 from CenturyLink 20 Business Essential licenses, includes email w/ 50GB storage Basic Web Hosting with Site Builder Tools 10GB Storage DNS Registration 1 Included Data Backup for PC and Laptop (not applicable to servers) 20 Licenses at 10GB each Cloud Fax 250 Inbound/Outbound Pages Search Engine Submission Attracta Customer may purchase additional CenturyLink business applications services at the following website: https://apps.centurylink.com/login. Additional charges will apply Service(s) Total for Services priced in this Order Total Monthly Recurring Charges ($) Non -Recurring Charges ($) $ 1,730.00 $ 0.00 Opportunity ID#: 56881630 Page 2 of 4 © CenturyLink. All Rights Reserved. CONFIDENTIAL OFC 0 P, ��� CenturyLink Terms and Conditions Governing This Order Customer Name: CITY OF OKEECHOBEE Order #: Q-01010090 Order Generation Date: 9/10/2020 8:02:34 AM Cutoff/Expiration Date: 10/25/2020 Currency: USD 1. This confidential Order may not be disclosed to third parties and is non-binding until accepted by CenturyLink ("CenturyLink"), as set forth in section 4. Customer places this Order by signing (including electronically or digitally) or otherwise acknowledging (in a manner acceptable to CenturyLink) this document and returning it to CenturyLink. 2. Prior to installation, CenturyLink may notify Customer in writing (including by e-mail) of price increases due to off -net vendors. Customer has 2 business days following notice to terminate this Order without liability; or otherwise, Customer is deemed to accept the increase. 3. If a generic demarcation point (such as a street address) is provided, the demarcation point for on -net services will be CenturyLink's Minimum Point of Entry (MPOE) at such location (as determined by CenturyLink). Off -net demarcation points will be the off -net vendor's MPOE. If this Order identifies aspects of services that are procured by Customer directly from third parties, CenturyLink is not liable for such services. 4. The Service identified in this Order is subject to the CenturyLink Master Service Agreement(s) and applicable Service Schedule(s) or Service Exhibit(s) between CenturyLink Communications, LLC and Customer (or its affiliate if expressly provided for under such affiliate Master Service Agreement). If Customer has not executed a CenturyLink Master Services Agreement with CenturyLink Communications, LLC but has executed a services agreement for applicable services with an affiliate of CenturyLink ("Affiliate Agreement"), then the terms of the most recent Affiliate Agreement will apply to the Service (to the extent not inconsistent with this Order); in such cases, the current standard Service Schedule applicable to the Services will apply. If CenturyLink and Customer have not executed a CenturyLink Master Service Agreement and/or applicable Service Schedule(s) governing the Service and have not executed an Affiliate Agreement, CenturyLink's current standard Master Service Agreement/Service Schedule(s) as of the date of this Order will govern, copies which are available upon request. The CenturyLink invoicing entity is the entity providing Services. Notwithstanding anything in any Affiliate Agreement to the contrary, CenturyLink will notify Customer of acceptance of requested Service in this Order by delivering (in writing or electronically) the date by which CenturyLink will install Service (the "Customer Commit Date"), by delivering the Service, or by the manner described in a Service Schedule. CenturyLink will deliver a written or electronic notice that the Service is installed (a "Connection Notice"), at which time billing will commence. Unless otherwise provided in a Service Attachment, at the expiration of the Service Term, Service will continue month-to-month, and rates are subject to change upon 30 days' notice from CenturyLink. If the Affiliate Agreement governs and does not include early termination charges and if Customer cancels or terminates Service for any reason other than CenturyLink's uncured default or if CenturyLink terminates due to Customer's uncured default, then Customer will pay CenturyLink's standard early termination liability charges as identified in the CenturyLink Master Service Agreement, Affiliate Agreement, Service Exhibit or Service Schedule. "Affiliate Agreement" for CenturyLink Communications, LLC or any companies that were affiliates of CenturyLink Communications, LLC before the merger between CenturyLink and Level 3 Communications ("Merger") means only an applicable Interexchange Carrier (IXC) network agreement, e.g. CenturyLink Total Advantage Agreement, CenturyLink Total Advantage Express Agreement, or CenturyLink Wholesale Services Agreement, for non-government customers (each, a CenturyLink Affiliate Agreement). Affiliate Agreement also includes an Agreement between Customer and any entity that was an affiliate of Level 3 Communications before the Merger. 5. Neither party will be liable for any damages for lost profits, lost revenues, loss of goodwill, loss of anticipated savings, loss of data or cost of purchasing replacement service, or any indirect, incidental, special, consequential, exemplary or punitive damages arising out of the performance or failure to perform under this Order. Customer's sole remedies for any nonperformance, outages, failures to deliver or defects in Service are contained in the service levels applicable to the affected Service. 6. All transport services ordered from CenturyLink will be treated as interstate for regulatory purposes. Customer may certify transport service as being intrastate (for regulatory purposes only) in a format as required by CenturyLink, but only where the transport services are sold on a stand-alone basis, the end points for the service are located in the same state and neither end point is a CenturyLink provided IP port ("Intrastate Services"). Where Customer requests that services be designated as Intrastate Services, Customer certifies to CenturyLink that not more than 10% of Customer's traffic utilizing the Intrastate Services will be originated or terminated outside of the state in which the Intrastate Services are provided. Such election will apply prospectively only and will apply to all Intrastate Services stated in this Order. 7. Charges for certain Services are subject to (a) a per month property tax surcharge and (b) a per month cost recovery fee to reimburse CenturyLink for various governmental taxes and surcharges. Such charges are subject to change by CenturyLink and will be applied regardless of whether Customer has delivered a valid tax exemption certificate. For additional details on taxes and surcharges that are assessed, visit http://www.centurylink.com/taxes or the RSS, if indicated by the applicable Service Schedule(s) or Service Exhibit(s). 8. Customer will pay CenturyLink's standard: (a) expedite charges (added to the NRC) if Customer requests a delivery date inside CenturyLink's standard interval duration (available upon request and (b) ancillary charges for additional activities, features or options. If CenturyLink cannot complete installation due to Customer delay or inaction, CenturyLink may begin charging Customer and Customer will pay such charges. Opportunity ID#: 56881630 Page 3 of 4 © CenturyLink. All Rights Reserved. CONFIDENTIAL OFC CenturyLink Customer Name: CITY OF OKEECHOBEE Order #: 0.01010090 Order Generation Date: 9/10/2020 8:02:34 AM Cutoff/Expiration Date: 10/25/2020 Currency: USD 9. Charges/Orders. CenturyLink will charge Customer the rates for the Services shown above. If Customer changes any of the Bundle/Package or Service Details or moves a Service Address, these rates will not apply. Rates and charges for Service elements not identified appear in the applicable terms and conditions. Existing services, bundles, offers, or packages will continue to be governed by the terms and conditions incorporated by attachment or reference when previously added to the Agreement. If the Agreement does not allow for rates to be set forth in a quote, this Order amends the Agreement to include CenturyLink-approved signed quotes as a method to order the Services listed above. Despite anything to the contrary in the Service -specific terms and conditions and for purposes of this Order only, NRCs are NOT waived unless this Order expressly states NRCs are waived or the NRCs appear in the waived column in the above table(s). If a Cancellation Charge requires Customer to pay the amount of any waived or discounted NRC, the NRC will be the amount stated in this Order or shown in the "Waived NRC' column in the above table(s) despite anything to the contrary in the Existing Agreement or Agreement. If in this Order Customer is upgrading, moving, disconnecting or otherwise changing an existing Service, cancellation charges may apply as set forth in the Agreement. Customer: CITY OF OKEECHOBEE AuthorizgTSignature 64 C, I s Name Typed or Printed Title Serle ober 2-11 2_&Z& Date Opportunity ID#: 56881630 Page 4 of 4 © CenturyLink. All Rights Reserved. CONFIDENTIAL OFC