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1990-12 CDBG Grievance Procedure• RESOLUTION NO. 90-12 A RESOLUTION OF THE CITY OF OKEECHOBEE ESTABLISHING A COMPLAINT AND GRIEVANCE PROCEDURE FOR THE COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM, PROVIDING FOR AN EFFECTIVE DATE. BE IT RESOLVED, by the City Council of the City of Okeechobee as follows: Section One: Complaint and Grievance Procedure. 1. All complaints and/or grievances shall be submitted in writing to the local program facilitator for resolution. 2. If the remedy is not provided, the complaint or grievance shall be heard by the city administrator or his designee. 3. If the remedy is not provided, the complaint or grievance shall then be heard by the city council. 4. It shall be the policy of the city to respond within 15 working days to all written complaints. It shall further be the policy of this city to resolve complaints and grievances as reasonably as possible in a timely manner. 5. Nothing in the policy or procedure is intended to keep anyone from appealing decisions to the Florida Department of Community Affairs if proper resolution is not received. Section Two: Effective Date. This resolution shall be effective October 2, 1990 ADOPTED this 2nd day of October_, 1990. ATTEST: y��/ e -� � � BONNIE THOMAS, CITY CLERK MAYOR OAKLAND R. W P AN