2018/19 BIS Recording Agmt.Tuesday, September 11, 2018
City of Okeechobee
55 S.E. 3rd Ave.
Okeechobee, FL 34974
Attn: Lane Gamiotea
RE: BIS Digital Support Agreement Renewal
Annual Contract Term: 11/23/2018 —11/22/2019
Account #: OKE601
Contract #: 19 -11 -A -53108R
Amount Due: $2,045.20
Invoice #: 75051
Ms. Gamiotea:
Enclosed please find your full service contract renewal agreement for the coming year.
Please sign the enclosed agreement, keeping a copy for your records, and return the
original to us with your purchase order and payment. To place your contract in effect as
soon as possible, you may fax your contract renewal to us at 877-858-5611.
Please remember, without a contract in place, our current per call rates will be in effect.
For continuous coverage, an immediate response is greatly encouraged. Our terms are
payable in advance, and will reflect a due date of: 10/11/2018. (Any equipment or
options added during the contract year are prorated and added at the conclusion of
warranties.)
Thank you for the opportunity to serve all of your recording needs. If you have any
questions, please feel free to contact me at 800-834-7674 Ext.4523 or via email
dianne.corzo@bisdigital.com
Best regards,
Dianne Corzo
BIS Digital, Inc.
Enclosures
BIS Digital, Inc. 1350 NE 56'h Street, Suite 300 Fort Lauderdale, FL 33334 P: 800.834.7674 F:877.585.5611
Recording System Support Agreement
Between:
BIS Digital, Inc.
1350 NE 56th Street, Suite 300
Fort Lauderdale, FL 33334-6142
Phone: (800) 834-7674
Fax: (877) 858-5611
Email: support@bisdigital.com
And:
City of Okeechobee
55 S.E. 3rd Ave.
Okeechobee, FL 34974
Phone: (863) 763-3372 Ext. 9814
Contract #: 19 -11 -A -53108R
BIS Digital, Inc. or its appointed service representative agrees to provide system support
for the software and hardware listed below, in accordance with the terms and
conditions of this agreement.
1. TERMS AND CONDITIONS
A. The term of this agreement is for a period of (12) months from the effective date. Either
party upon written receipt, with a ninety 90 -day notice, may cancel this agreement. In the
event of early termination of service agreement, BIS Digital, Inc. will refund monies based
upon contract amount prepaid by customer less actual cost of service provided during
abbreviated term, or pro -rated amount based upon time remaining in contract term
rounded to end of month of termination, whichever is less.
B. The agreement entitles the USER to 24 hours per day, 7 days per week telephone support
and on-site support Mon- Fri (8am — 5pm ET) on covered items.
C. User training: This agreement covers all users training at the user's site during the term of
agreement at mutually agreed upon times.
D. This support agreement is for the USERS integrated system. Any changes or enhancement
will be billed for additionally.
E. Charges for maintenance and support for reasons outside of BIS Digital control, arising from
neglect, negligence, misuse, acts of god or modifications to, or failures of systems software
and/or hardware not covered under this contract shall be billed at BIS Digital published
rates. Please note that BIS has an archived copy of your initial configuration so at no time
will you ever be billed for software configuration.
2. COVERAGES
A. DCR Software (all BIS Digital supplied licenses). This support agreement is for the USERS
current DCR Software version. The USER is not obligated to upgrade since support is
available for previous versions. DCR Software Assurance, which provides for all new feature
and function upgrades, are billed for at an additional $350/yr. per system. BIS Digital will
provide on-line user training as well as on-line diagnosis and repair (web connection
required).
B. Hardware (all BIS supplied Tower PC's, Servers and Video and Telco Interface Boards). BIS
will provide replacement or repair. BIS Digital will repair or replace system critical parts at
customer site. Customer will be responsible for shipping defective part to BIS Digital. *
Special Note: CPU and Motherboards on computers over 48 months old may no longer be
Initials:
BIS Digital Cusr.mer
BIS Digital, Inc. 1350 NE 561h Street, Suite 300 Fort Lauderdale, FL 33334 P: 800.834.7674 F: 877.858.5611
Page 1
r
available causing the computer to be obsolete. In this event, BIS will provide a $300
computer replacement credit.
C. Hardware Accessories (Digital Mixers, PA components, Microphones, Hearing Impaired
Devices, USB Foot Controls). BIS Digital will provide replacement or repair. Customer will be
responsible for shipping defective unit to BIS Digital. BIS Digital will replace or repair and
ship back to customer.
D. Excluded Hardware (Laptop Computers, All Display Monitors and Headsets). BIS Digital will
handle repairs via Manufacturer's warranties (i.e. Dell, Toshiba,) but will offer no extended
warranties directly.
E. On -Site BIS Digital Technical Support. BIS Digital will provide on-site technicians for
emergency service during normal working hours at no charge. Emergency is defined to be a
complete system down.
3. CUSTOMER RESPONSIBILITY
A. A proper backup of all data on a regular interval.
B. A USER appointed systems administrator to act as a liaison with the support department.
4. CONFIDENTIALITY
A. BIS Digital, Inc. agrees that all data that may be entered into the system is strictly
confidential and shall remain the property of the USER. Business Information Systems shall
not, without prior written consent, disclose to any third party any such data acquired in
connection with this agreement or any other services.
5. PAYMENT
A. Invoices shall be sent once per year and payment shall be due in full upon receipt.
B. At Business Information Systems option, support coverage may be halted for non-
payment of any invoice greater than sixty (60 -days) beyond the due date.
6. LIABILITY
A. In no event shall Business Information Systems, Inc. be liable for any direct or indirect
losses or damages, or any other claims arising in connection with this agreement to the
USER, including loss of data or earnings due to equipment down time.
B. Business Information Systems sole responsibility with respect to the maintenance and
support shall be limited to those outlined in this agreement.
C. The laws of the State of Florida shall govern this agreement and any litigation shall
occur in Broward County, Florida.
Initials:
BIS Digital Customer
BIS Digital, Inc. 1350 NE 56ih Street, Suite 300 Fort Lauderdale, FL 33334 P: 800.834.7674 F: 877.858.5611
Page 2
This contract covers the following equipment
Purchased on Invoices 53108R & 53109:
Installed on 11/22/2006:
* DCR 2Ch Software for Laptop w/ Software Assurance (1)
* USB 2ch Audio Capture Device (1)
* Foot Pedal (3)
* Wall Mount Speakers (1 pair)
* Pro Digital PA Mixer (1)
* Audio Amplifier BISD1010 (1)
* AT-U851R Unipoint Microphones (9)
* AT8646QM Microphone Stands (9)
* AT -P44 Unidirectional Microphone (1)
The terms and conditions stated herein form the complete agreement between the parties. Please note:
Any additions to this agreement (new systems) will be prorated to coincide with this contract.
Start Date: 11/23/2018
End Date: 11/22/2019
Annual Cost: $2,045.20
Contract #: 19 -11 -A -53108R
Invoice #: 75051
Accepted By:
BIS Digital, Inc. City of Okeechobee
By Steve Coldren By
President
kiiIc WittaL0)
(11 0 )4 •
Title Title ,v
September 11, 2018
Date Date
P;tDbFi c (9M
Initials:
BIS Digital Cus omer
BIS Digital, Inc. 1350 NE 56(h Street, Suite 300 Fort Lauderdale, FL 33334 P: 800.834.7674 F: 877.858.5611
Page 3
To:
L
PURCHASE ORDER
CITY OF OKEECHOBEE
55 S.E. THIRD AVENUE
OKEECHOBEE, FLORIDA 34974-2903
Tel: 863/763-3372 Fax: 863/763-1686
Business information Systems, in
1350 NE taith Street, Ste. 300
Ft. Leutterdale, FL 33334
THIS ORDER SUBJECT TO CONDITIONS ON FACE. NO
CHANGES MAY BE MADE WITHOUT WRITTEN PERMISSION
OF PROCUREMENT MANAGEMENT.
1
9. 3
IMPORTANT: THIS NUMBER MUST BE SHOWN ON
ALL INVOICES, PACKAGES, CASES,
TICKETS AND CORRESPONDENCE.
SHIP TO:
P
City of Okeech))ee
Lane GamioteaCNIC
55 SE 3rd Avenue
Okeechobee, Fi 34974
INVOICE IN DUPLICATE:
P city d Okc,3chobee
55 SE 3rd Avenue
Okeechobee, FI 34974
L
1
1
DATE
VENDOR NO.
DELIVERY DATE
SHIP VIA BEST WAY
F.O.B. DESTINATION
TERMS
ITEM
NO.
ACCT. NUMBER
QUANTITY
UNIT
DESCRIPTION
UNIT
AMOUNT
1
;--
001-2512-460.C;
001-2512-460
;..
i
-;
'
RenewarContracl #18 -11 -A -53108R
11/23/1810 11/22/19 Inv. #75051
,-
Annual DtR Software Assurance 4.
$350/per yr license
Invoice #75051
TOTAL
Renewal provides OCR version
version upgrades for 1 yr term.
..
Coincideswith rnaint.
Contract #18 -11 -A -53108R
$1,695.20
fT;350.0r)
$2,046.20
CITY OF OKEECHOBEE IS EXEMPT FROM FEDERAL EXCISE AND TRANSPORTATION
TAXES AND STATE SALES TAX. DO NOT INCLUDE THESE TAXES IN YOUR INVOICE.
EXEMPTION CERTIFICATE WILL BE SIGNED UPON REQUEST
STATE SALES TAX EXEMPTION 85-8012621656C-6
FEDERAL I.D. 59-6000-393
&or, /040/46
AUTHORIZED SIGNATURE
RECEIVING RECORD
PARTIAL El
•,„
FINAL El
OP°87-ED
PURCHASE REQUISITION
CITY OF OKEECHOBEE
55 S.E. Third Avenue
Okeechobee, FL 34974-2903
Tel: 863-763-3372
Fax: 863-763-1686
TO: Business Information Systems, Inc.
1350 NE 56th Street, Suite 300
Fort Lauderdale, Florida 33334
THIS ORDER SUBJECT TO CONDIDTIONS ON FACE.
NO CHANGES MAY BE MADE WITHOUT WRITTEN
PERMISSION OF PROCUREMENT MANAGEMENT.
Req. No. 015772
PO# Assigned:
Important: This number must
be shown on all invoices,
packages, cases, tickets and
correspondence.
SHIP TO: City of Okeechobee
Lane Gamiotea, CMC
55 SE Third Avenue
Okeechobee, FL 34974
INVOICE IN DUPLICATE:
DATE
VENDOR NO.
DELIVERY DATE
SHIP VIA BEST WAY
F.O.B. DEST.
TERMS
10/01/18
N/A
N/A
N/A
N/A
NET 30
ITEM NO
ACCT. NO.
QUANTITY
UNIT
DESCRIPTION
UNIT
AMOUNT
1
2
001-2512-4609
001-2512-4609
1
1
Renewal Contract
#19 -11 -A -53108R
11-23-18 to 11-22-19
Annual DCR Software
Assurance (per license)
11-23-18 to 11-22-19
Invoice #75051
Subscription provides DCR
version upgrades for 1 yr term
coincides w/maint. Contract
# 18 -11 -A -53108R
TOTAL
$ 1,695.20
$ 350.00
$ 2,045.20
CITY OF OKEECHOBEE IS EXEMPT FROM FEDERAL EXCISE AND TRANSPORTATION
TAXES AND STATE SALES TAX. DO NOT INCLUDE THESE TAXES IN YOUR INVOICE.
EXEMPTION CERTIFICATE WILL BE SIGNED UPON REQUIEST.
STATE SALES TAX EXEMPTION NO. 85-8012621656C-6
FEDERAL I.D. NO 59-60000-393
htwo c : 10/3f2418
RECEIVING RECORD
AUTH
atiacto
RIZED SIS NATURE
FY15-16 $1,930.00
FY 16-17 $2,045.20
FY 17-18 $2,045.20
❑ PARTIAL
JA FINAL
REMIT TO
Business Information Systems, Inc.
1350 NE 56th Street - Suite 300
Fort Lauderdale, FL 33334
Phone #
800-834-7674
Fax #
877=858-5611
SOLD TO:
City of Okeechobee
55 S.E. 3rd Ave.
Okeechobee, FL 34974
Attn: Lane Gamiotea
SHIP TO:
Invoice
Date
Invoice #
9/11/2018
75051
vww .b) digital.corSi
v.
City of Okeechobee
55 S.E. 3rd Ave.
Okeechobee, FL 34974
Attn: Lane Gamiotea
Cust Acct #
P.O. Number
Terms
Due Date
Rep
OKE601
SEE BELOW
10/11/2018
MNT
Quantity
1
1
Item Code
MNT-R-DCR
DCR SAS
PAYMENT TERMS-...
Description
#19 -11 -A -53108R Renewal Contract
BIS Digital Recording System Maintenance
(see attached contract for equipment list)
Annual DCR Software Assurance (per license)
Coincides with Maintenance Contract
Payment dueinadvance of contract expiration to
ensure continuous coverage. -Please remit
payment no later than 10/11/2018
Please include your account number and invoice number on all
payments. Thank you
Start Date
11/23/18
11/23/18
End Dale
11/22/19
11/22/19
Price Each
1,695.20
350.00
j
Amount
1,695.20
350.00
Sales Tax: (0.0%).
$0.00
Total Due: $2;045.20
Credits
$0.00
Balance Due
2;045.20
col -25(2-41009