2016/17 BIS Recording Agmt.BIS Digital ► II
Integrating ExcellenceTM
Business Information Systems, Inc
1350 NE 56th Street, Suite 300 Ft. Lauderdale, FL 33334
Phone: 954-493-7377 Fax: 954-493-6541
Friday, September 30, 2016
City of Okeechobee (FL)
55 SE 3rd Ave.
Okeechobee, FL 34974
Attn: Lane Gamiotea
RE: BIS Digital Support Agreement Renewal
Annual Contract Term: 11/23/2016 —11/22/2017
Account #: OKE601
Contract it: 17 -11 -A -53108R
Amount Due: $2,045.20
Invoice #: 71611
Dear Ms. Gamiotea:
Enclosed please find your full service contract renewal agreement for the coming year.
Please sign the enclosed agreement, keeping a copy for your records, and return the
original to us with your purchase order and payment. To place your contract in effect as
soon as possible, you may fax your contract renewal to us at 954-493-6541.
Please remember, without a contract in place, our current per call rates will be in effect.
For continuous coverage, an immediate response is greatly encouraged. Our terms are
payable in advance, and will reflect a due date of: 10/22/16 (Any equipment or options
added during the contract year are prorated and added at the conclusion of warranties.)
Thank you for the opportunity to serve all of your recording and transcription needs. If
you have any questions, please feel free to contact me at 800-834-7674 Ext.4523 or via
email Kettia.Pierre@bisdigital.com
Best regards,
Kettia Pierre
BIS Digital, Inc.
Enclosures
BIS Digital ► II
Integrating ExcellenceTM
Business Information Systems, Inc
1350 NE 561h Street, Suite 300 Ft. Lauderdale, FL 33334
Phone: 954-493-7377 Fax: 954-493-6541
Recording System Support Agreement
Between:
BIS Digital, Inc.
1350 NE 56th Street, Suite 300
Fort Lauderdale, FL 33334-6142
Phone: (800) 834-7674
Fax: (877) 858-5611
Email: support@bisdigital.com
And:
City of Okeechobee (FL)
55 SE 3rd Ave.
Okeechobee, FL 34974
Phone: (863) 763-3372 Ext. 215
Contract #: 17 -11 -A -53108R
BIS Digital, Inc. or its appointed service representative agrees to provide system support
for the software and hardware listed below, in accordance with the terms and conditions
of this agreement.
1. TERMS AND CONDITIONS
A. The term of this agreement is for a period of (12) months from the effective date. Either party
upon written receipt, with a ninety 90 -day notice, may cancel this agreement. In the event of
early termination of service agreement, BIS Digital, Inc. will refund monies based upon
contract amount prepaid by customer less actual cost of service provided during abbreviated
term, or pro -rated amount based upon time remaining in contract term rounded to end of
month of termination, whichever is less.
B. The agreement entitles the USER to 24 hours per day, 7 days per week telephone support and
on-site support Mon- Fri (8am — 5pm EST) on covered items.
C. User training: This agreement covers all users training at the user's site during the term of
agreement at mutually agreed upon times.
D. This support agreement is for the USERS integrated system. Any changes or enhancement
will be billed for additionally.
E. Charges for maintenance and support for reasons outside of BIS Digital control, arising from
neglect, negligence, misuse, acts of god or modifications to, or failures of systems software
and/or hardware not covered under this contract resulting in corruption of BIS Digital
software setup/configuration shall be billed at BIS Digital published rates.
2. COVERAGES
A. DCR Software (all BIS Digital supplied licenses). This support agreement is for the USERS
current DCR Software version. The USER is not obligated to upgrade since support is
available for previous versions. DCR Software Assurance, which provides for all new feature
and function upgrades, are billed for at an additional $350/yr. per system. BIS Digital will
provide on-line user training as well as on-line diagnosis and 'repair (web connection
required).
B. Hardware (all BIS supplied Tower PC's, Servers and Video and Telco Interface Boards). BIS
will provide replacement or repair. BIS Digital will repair or replace system critical parts at
customer site. Customer will be responsible for shipping defective part to BIS Digital. *
Special Note: CPU and Motherboards on computers over 48 months old may no longer be
available causing the computer to be obsolete. In this event, BIS will provide a $300 computer
replacement credit.
C. Hardware Accessories (Digital Mixers, PA components, Microphones, Hearing Impaired
Devices, USB Foot Controls). BIS Digital will provide replacement or repair. Customer will
be responsible for shipping defective unit to BIS Digital. BIS Digital will replace or repair
and ship back to customer.
Initials:
Page I of 3 BIS Digital Customer
BIS Digital
Integrating ExcellenceTM
Business Information Systems, Inc
1350 NE 56'11 Street, Suite 300 Ft. Lauderdale, FL 33334
Phone: 954-493-7377 Fax: 954-493-6541
D. Excluded Hardware (Laptop Computers, All Display Monitors and Headsets). BIS Digital
will handle repairs via Manufacturer's warranties (i.e. Dell, Toshiba,) but will offer no
extended warranties directly.
E. On -Site BIS Digital Technical Support. BIS Digital will provide on-site technicians for
emergency service during normal working hours at no charge. Emergency is defined to be a
complete system down.
3. CUSTOMER RESPONSIBILITY
A. A proper backup of all data on a regular interval.
B. A USER appointed systems administrator to act as a liaison with the support department.
4. CONFIDENTIALITY
A. BIS Digital, Inc. agrees that all data that may be entered into the system is strictly confidential
and shall remain the property of the USER. Business Information Systems shall not, without
prior written consent, disclose to any third party any such data acquired in connection with
this agreement or any other services.
5. PAYMENT
A. Invoices shall be sent once per year and payment shall be due in full upon receipt.
B. At Business Information Systems option, support coverage may be halted for non-
payment of any invoice greater than sixty (60 -days) beyond the due date.
6. LIABILITY
A. In no event shall Business Information Systems, Inc. be liable for any direct or indirect
losses or damages, or any other claims arising in connection with this agreement to the
USER, including loss of data or earnings due to equipment down time.
B. Business Information Systems sole responsibility with respect to the maintenance and
support shall be limited to those outlined in this agreement.
C. The laws of the State of Florida shall govern this agreement and any litigation shall
occur in Broward County, Florida.
This contract covers the following equipment
Purchased on Invoices 53108R & 53109:
Installed on 11/22/2006:
* DCR 2Ch Software for Laptop w/ Software Assurance (1)
* USB 2ch Audio Capture Device (1)
* Foot Pedal (3)
* Wall Mount Speakers (1 pair)
* Pro Digital PA Mixer (1)
* Audio Amplifier BISD1010 (1)
* AT-U851R Unipoint Microphones (9)
* AT8646QM Microphone Stands (9)
* AT -P44 Unidirectional Microphone (1)
Initials:
Page 2 of 3
BIS Digital Customer
BIS Digital
Integrating ExcellenceTM
Business Information Systems, Inc
1350 NE 50h Street, Suite 300 Ft. Lauderdale, FL 33334
Phone: 954-493-7377 Fax: 954-493-6541
The terms and conditions stated herein form the complete agreement between the parties. Please note: Any
additions to this agreement (new systems) will be prorated to coincide with this contract.
Start Date:
End Date:
Annual Cost:
Contract #:
Invoice #:
Accepted By:
11/23/2016
11/22/2017
$2,045.20
17 -11 -A -53108R
71611
BIS Digital, Inc. City of Okeechobee (FL)
r
By Steve Coldren
President
Title
September 30, 2016
Date
Page 3 of 3
By
t }C.V
Title
o -
Date
Initials:
BIS Digital Customer
P
L
To:
PURCHA' 7. ORDER'
CITY OF OKEECHOBEE
55 S.E. THIRD AVENUE
OKEECHOBEE, FLORIDA 34974-2903
Tel: 863/763-3372 Fax: 863/763-1686
Businass Information Systems,
1350 NE 56th Street, Ste. 309
Ft. Lauderdale, FL 33334
THIS ORDER SUBJECT TO CONDITIONS ON FACE. NO
CHANGES MAY BE MADE WITHOUT WRITTEN PERMISSION
OF PROCUREMENT MANAGEMENT.
(7-* o t5r140
4 2 ) 0
IMPORTANT: THIS NUMBER MUST BE SHOWN ON
ALL INVOICES, PACKAGES, CASES,
TICKETS AND CORRESPONDENCE.
SHIP TO:
City of Okeechobee
Lane Gamintea ow;
55 SE 3rd Avenire
Okeechobee, Ft. 34974
INVOICE IN DUPLICATE:
City of Okeechobee
55 SE 3rd Avenue
Okeechobee, F04974
DATE
VENDOR NO.
DELIVERY4DATE
-: •
, SHIP VIA BEST WAY
::
F.O.B. DESTINATION
i TERMS
,
ITEM
NO.
ACCT. NUMBER
4•:,,
QUANTITY
UNIT
... DESCRIPTION
i'.
UNIT
:- AMOUNT
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1
2
03 0 1 "25 1 2-4b09
101-2512-4609
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Renewal.'contract #17-11-A-5310BR ':
11/23/16io 11/22117 Inv. #71611
i..
'Annual 1CR Software Assurance
$350/per* license ,
Invoice 01611
,
TOTAL
*
nswei Kirnv;des DCR version
version upgrades tor 1 yr tern. ,
..
Goincides'INith
Contract ei,16 -1 i -A-531O9R
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$1,69520
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CITY OF OKEECHOBEE IS EXEMPT FROM FEDERAL EXCISE AND TRANSPORTATION
TAXES AND STATE SALES TAX. DO NOT INCLUDE THESE TAXES IN YOUR INVOICE.
EXEMPTION CERTIFICATE WILL BE SIGNED UPON REQUEST
STATE SALES TAX EXEMPTION NO. 04-00010-03-57.
FEDERAL I.D. NO. 59-60000-393.
4/1
AUTHORIZED SIGNATURE
-To finana iNtvt-t: 1*(4,,
Ina fled 10131110 Ak 66/11-1(1
RECEIVING RECORD
.•":.;.•;•
PARTIAL D
FINAL 111
poOsTED
(
PURCHASE REQUISITION
CITY OF OKEECHOBEE
55 S.E. Third Avenue
Okeechobee, FL 34974-2903
Tel: 863-763-3372
Fax: 863-763-1686
TO: Business Information Systems, Inc.
1350 NE 56th Street, Suite 300
Fort Lauderdale, Florida 33334
THIS ORDER SUBJECT TO CONDIDTIONS ON FACE.
NO CHANGES MAY BE MADE WITHOUT WRITTEN
PERMISSION OF PROCUREMENT MANAGEMENT.
Req. No. 015740
PO# Assigned: 9200
Important: ,This number must
be shown:.on all invoices,
packages, cases, tickets and
correspondence.
SHIP TO: City of Okeechobee
Lane Gamiotea, CMC
55 SE Third Avenue
Okeechobee, FL 34974
INVOICE IN DUPLICATE:
DATE
VENDOR NO.
DELIVERY DATE
SHIP VIA BEST WAY
F.O.B. DEST.
TERMS
10/01/16
N/A
N/A
N/A
N/A
NET 30
ITEM NO
ACCT. NO.
QUANTITY
UNIT
DESCRIPTION
UNIT
AMOUNT
1
2
001-2512-4609
001-2512-4609
1
1
Renewal Contract
#17 -11 -A -53108R
11-23-16 to 11-22-17
Annual DCR Software
Assurance
11-23-16 to 11-22-17
Invoice rlltoll
Subscription provides DCR
version upgrades for 1 yr term
coincides w/maint. Contract
# 16 -11 -A -53108R
TOTAL
$ 1,695.20
$ 350.00
$ 2,045.20
CITY OF OKEECHOBEE IS EXEMPT FROM FEDERAL EXCISE AND TRANSPORTATION
TAXES AND STATE SALES TAX. DO NOT INCLUDE THESE TAXES IN YOUR INVOICE.
EXEMPTION CERTIFICATE WILL BE SIGNED UPON REQUIEST.
STATE SALES TAX EXEMPTION NO. 85-8012621656C-6
FEDERAL I.D. NO 59-60000-393
AUTHORIZED SIGNATURE
ioInlllp SpoIe lb Angela w/ets( 10x- RECEIVING RECORD e ie!i wy) has beeni ien ST)1c, anood , !(/22///,. rlyy
FY15-16 $1930.00 ( 6115.A0 IYILYPas) `! .0
To Kirin for PO iss1c 101111Ito
❑ PARTIAL
FINAL
REMIT TO:
Business Information Systems, Inc.
1350 NE 56th Street - Suite 300
Fort Lauderdale, FL 33334
954-493-7377
www.bisdigital.com
SOLD TO:
= .:= =
City of Okeechobee
55 SE 3rd Ave
Okeechobee, FL 34974
Attn: Lane Gamiotea
O
11
SHIP TO:
Invoice
Date
Invoice #
9/30/2016
71611
City of Okeechobee
55 SE 3rd Ave
Okeechobee, FL 34974
Attn: Lane Gamiotea
Gust Acct #
P.O. Number
Terms
Due Date
Rep
OKE601
Amount
SEE BELOW
10/22/2016
MNT
Quantity
Item Code
Description
Start Date
End Date
Price Each
Amount
1
MNT-R-D...
#17 -11 -A -53108R Renewal Contract
11/23/16
11/22/17
1,695.20
1,695.20
BIS Digital Recording System Maintenance
(see attached contract for equipment list)
1
DCR SAS
Annual DCR Software Assurance (per license) Coincides
with Maintenance Contract
11/23/16
11/22/17
350.00
350.00
PAYMEN...
Payment due in advance of contract expiration to ensure
continuous coverage. Please remit payment no later than
10/22/16
•
•
4
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a
.-
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i .1
•
Please include your account number and invoice number on all
payments. Thank you
Sales Tax: (0.0%)
$0.00
Total Due:
_ frs:Z 20